1. Introduction
Aramore Skincare ("Aramore Skincare," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aramoreskincare.com, make a purchase, subscribe to our products, or engage with our marketing communications, including SMS/text messages and targeted advertising.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our site or services.
2. Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Identifiers: Name, email address, phone number, billing and shipping address, and payment information.
Device and Usage Data: IP address, browser type, pages visited, time spent on pages, links clicked, and referring URLs.
Purchase and Subscription History: Products viewed, added to cart, purchased, and subscription details including billing frequency and renewal dates.
Communications: Records of your interactions with our customer support team.
3. Cookies and Cart Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us keep track of items you put into your shopping cart, including when you have abandoned your cart.
This cart abandonment information is used to determine when to send cart reminder messages, including by text message (SMS), to help you complete your purchase. You may disable cookies in your browser settings; however, doing so may affect the functionality of our website.
4. Advertising Pixels and Third-Party Tracking Technologies
We use advertising pixels and tracking tags from third-party platforms to measure the effectiveness of our advertising campaigns, serve you relevant ads across the web and on social media, and build audiences for retargeting. These technologies may collect information about your visits to our website, the pages you view, and the actions you take, such as adding items to your cart or completing a purchase.
We currently use tracking technologies from the following platforms:
Meta (Facebook and Instagram): The Meta Pixel tracks on-site events and enables us to serve ads on Facebook and Instagram to users who have visited our website or taken specific actions, and to build lookalike audiences. Meta may use this data in accordance with its own privacy policy.
Google: Google's tracking tags (including Google Ads and Google Analytics) allow us to measure ad performance, retarget visitors through the Google Display Network and Search, and analyze site traffic and user behavior.
TikTok: The TikTok Pixel tracks on-site events to measure campaign performance and serve targeted ads to users on the TikTok platform.
Pinterest: The Pinterest Tag tracks conversions and enables retargeting of visitors through Pinterest advertising.
AppLovin: AppLovin's SDK and tracking technologies are used to deliver targeted advertising across mobile apps and digital channels, and to measure campaign performance.
These platforms may independently collect data about your interactions with our website and may combine it with data collected from other sources in accordance with their own privacy policies. We encourage you to review the privacy policies of each platform for more information on how they collect and use data.
To opt out of interest-based advertising from these platforms, you may visit the following opt-out tools: the Digital Advertising Alliance at optout.aboutads.info, the Network Advertising Initiative at optout.networkadvertising.org, Google's Ad Settings at adssettings.google.com, Meta's Ad Preferences at facebook.com/adpreferences, and TikTok's privacy settings within the TikTok app.
5. SMS and Text Messaging
If you opt in to our SMS/text messaging program, we collect your mobile phone number and use it to send you promotional messages, order updates, cart reminders, and other service-related communications.
We do not share your mobile phone number or SMS opt-in consent with any third parties for their own marketing purposes. Text message opt-in data and consent are never sold or shared with non-affiliated third parties.
Message frequency varies. Standard message and data rates may apply. You may opt out at any time by texting STOP to +18663835448. For help, text HELP to the same number or email info@aramoreskincare.com.
Please see our Mobile Terms of Service for full details about our SMS program.
6. Subscriptions
If you purchase a subscription product, your subscription is managed through Recharge Payments, a third-party subscription platform. Recharge processes your recurring payment information and manages your subscription billing. Your use of subscription services is also governed by our Subscription Terms, which are incorporated into this Privacy Policy by reference. Please review those terms for details on how subscription data is handled.
7. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, returns, and recurring subscription orders.
Send transactional emails and order confirmations.
Send promotional communications (with your consent), including email and SMS marketing.
Send cart abandonment reminders via email or text message.
Serve targeted and retargeted advertising on third-party platforms based on your browsing and purchase behavior.
Improve and personalize your shopping experience.
Analyze website usage and ad campaign performance.
Comply with legal obligations and enforce our terms.
8. Data Sharing and Third-Party Disclosure
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, managing subscriptions, and communicating with you. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
We share data with advertising platforms (as described in Section 4) for the purpose of serving targeted advertising and measuring campaign performance. This data sharing may constitute a "sale" or "sharing for cross-context behavioral advertising" under certain state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the CPRA. California residents have the right to opt out of such sharing. See Section 10 for more information on your rights.
We do not sell your personal information to data brokers or unaffiliated third parties for their own independent marketing purposes.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
"The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties."
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Your Rights and Choices
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. California residents have additional rights under the CCPA/CPRA, including the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
To exercise any of these rights, please contact us at info@aramoreskincare.com. You may also opt out of interest-based advertising using the platform-level opt-out tools described in Section 4.
You may opt out of marketing emails by clicking the unsubscribe link in any promotional email. You may opt out of SMS messages by texting STOP to +18663835448.
11. Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
12. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.
14. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Aramore Skincare
Email: info@aramoreskincare.com
Website: aramoreskincare.com
